Shipping Information
My order also includes a pre-order item – will you send it?
We will wait for all pre-order items to come into stock then ship the order. Pre-order shipment dates are subject to change due to manufacturing and delivery delays.
We ship on Tuesdays and Thursdays (subject to change without notice) by USPS. Please allow 1-3 business days for order processing. Once shipped a tracking number will be provided, and delivery days are estimates. Large orders may require a signature upon delivery. Please check the tracking information. For up to date USPS shipping times/delays (excluding order processing time) please visit their website.
USA – Please allow 1-3 business days for order processing. Media Mail: Once shipped, 7-14 business days. First Class: Once shipped, 5-10 business days (small packages up to 13oz). Priority Mail: Once shipped, 3-7 business days. Priority Mail Express: Once shipped, 2-5 business days. Please note: delivery days are estimates. For up to date USPS shipping times/delays (excluding order processing time) please visit their website.
Canada – Please allow 1-3 business days for order processing. Priority Mail International: Once shipped, 10-14 business days. Priority Mail Express International: Once shipped, 5-7 business days. Please note: Canada delivery times may vary due to location & customs - additional Canadian import fees (tax/duty) may be due, and delivery days are estimates. For up to date USPS shipping times/delays (excluding order processing time) please visit their website.
Shipping rate estimates can be obtained from the basket page on the site.
We do not make a profit on postage or packaging.
We are unable to redirect orders once items have been dispatched.
We ship to North America (excluding Mexico) and Canada. If you would like to ship elsewhere please visit the global website at www.mrbongo.com
Christmas Shipping
Opening Times
USPS Media Mail - Order by Sunday, 8th December
USPS Priority Mail & USPS Priority Mail Express - Order by Sunday, 15th December
Last general shipping day for 2024 will be Thursday, 19th December. Any outstanding orders will ship after Monday, 6th January.